Nails & Esthetics

I was initially excited to try out a curly cut. I looked at the website, thought the pricing was reasonable. The hairdresser was nice and knowledgeable. However, at the end... read more of the appointment, the final price being charged was way off of what they advertised (double then what I was expecting). At no point during my appointment was it ever told to me for any reason why it might be more then what I expected it to. I was running late to get my kids, I didn't say anything and left. I thought I would give it another try, as mentioned I did like the hairdresser. So I brought my 2 kids (aged 8 and 11) for a simple trim. Nothing fancy. I had price shopped online looking at a few different places around town and the pricing advertised for a kids cut was $20 for a new hairdresser and $40 for the hairdresser I previously used. It was only $10 more then the other salons in town - so I went ahead and booked the appointment. My 8 year old's hair is still very much child-like and already short. My 11 year old's hair is long and thick, but again, it was only a trim. At no point during their appointment did anyone come to me and say that they would be charged as a women's cut. Nothing was mentioned to me at all. When it came time to check out, they changed the price, now $40 for my 8 year old and $60 for my 11 year old. When I asked why the pricing is different from what was advertised on the website, the response was very quick (probably used all the time) and she said "the website also states that the price is subject to change". Never have I been to any place of business where all of a sudden the prices can change on a whim without consulting the client PRIOR to having the service done. I find this highly unfair and very sneaky. So if you do decide to go to this place of business - watch what they charge you as they charge way above any prices advertised, and unless asked they will not say anything about it either. I will not be going back and will be updating all the people I told about this business as well. **Update, the owner did call me and apologize. She said that they will review the way they communicate the prices with customers. She offered free haircuts for my kids. I appreciated the way she reached out and hopefully they figure out a better way to handle their communication prior to the services being completed.

Emily is amazing stylist! I didn't know I really had curly hair before meeting her. She is extremely educated, and was very patient in explaining the curly haie process and... read more what I can do and use at home. I have been back many times. My hair is the healthiest and curliest it has evern been in my life. Highly recommend Emily! She is a curly hair genius 🙂

I would like to praise Joslyn, I couldn't believe that after this last cut my hair had curls again, and beautiful curls. I'm so happy (because I thought I had... read more lost my curls forever) Joslyn, thank you so much, you live in my

I have curly hair, and it's not always easy to find someone who gets it. Ziane cut my hair today, and I was so happy with the result I nearly... read more cried. Not only did she spend the time needed to give me a fantastic cut, but explained all the styling products, tips and tricks so that I am 100% confident I can get the same results as home. Thank you Ziane!

My first time at Chez Soi was excellent. I had a Deva cut and color by Jocelyn. I received a cut that is truly a wash and go... read more style. Jocelyn listened to my approach to my hair and kept the styling simple so that I could easily apply it at home. Fantastic salon, a definite game changer!

I have thick curly hair and usually have so much difficulty at the hair dresser getting a cut that looks good on me. Not at Chez Soi!!!! I will never... read more go anywhere else. Joslyn listens to what you want and knows how to do a curly girl hair cut. The actual building is bright, welcoming and clean. I love coming here and actually book my next appointment to come in, which is something I had never done before. Can't recommend this place enough.

Joslyn is fantastic! She is thorough and thoughtful, and is a great communicator making sure you are comfortable and happy throughout the process and with the outcome. She is obviously... read more very passionate about the work that she does and is great with all ages. The building/salon is also gorgeous and it is lovely to be able to look at the big hill while getting your hair done. I love my new curly cut and highlights, thanks so much Joslyn!

Amazing staff! You're greeted as soon as you walk in. The salon is clean and tidy. Very happy with my haircut. I have very thick curly hair, and both Joslyn... read more and Jessica do an an awesone job. Highly recommend.

They have the absolute best hair dresser in Canada. Emily Watts

Had the best experience with Ziane! I got the curly cut and colour/highlights and it was honestly the best haircut I’ve had in years. Ziane and her team are super... read more knowledgeable and take the time to teach you about the styling and products they use so you can get the same look when you do your hair at home. Would definitely recommend this salon to all the curly haired folks out there! Treat yo curls!

It was my first time here and it was a very great experience. Not only was my hair appointment pleasant, but I felt educated about my hair type after my... read more visit with Joslyn. I would definitely recommend her. You are in good hands 🙂 I will be returning to Chez Soi 1912 again!

I always enjoy chatting with Jessica! She's terrific and patiently explains each step of the way every time!

The service is ALWAYS fantastic. Emily knows exactly what I want without me having to give the details. When I was unable to secure a booking with Emily, I was... read more booked in with the owner, Zianne. Zianne’s expertise and attention to detail is top notch. Both Emily & Zianne KNOW curly hair; they are experts!! As well, the customer service and friendly atmosphere is welcoming and heartfelt. Chez Soi is an ACE salon!

I’ve been a client of Emily’s for >5 years and she’s done my doo for all sorts of occasions, from working in a hardhat to my son’s wedding. My hair... read more is thick, fine, curly and getting coarser as it greys. I truly appreciate the talents of this shop since I’m not the best at caring for my doo. You can’t go wrong with the shared knowledge base of Em & Team at 1912.

Emily gave me my first ever curly cut today, and I love it! It was so refreshing to have a stylist who truly understands curly hair! No need to wash... read more and dry my hair at home to see if I like the cut or not! Great environment and atmosphere. Thanks Emily and team! I will definately be back!

Great customer service Best Haircolouring with Emily, she always makes you look your best !

Ziane is AMAZING. You wont find a better or more honest hairstylist.

Was here for a massage and it was great. Ask for Stacey.