Chez Soi 1912

I was initially excited to try out a curly cut. I looked at the website, thought the pricing was reasonable. The hairdresser was nice and knowledgeable. However, at the end... read more of the appointment, the final price being charged was way off of what they advertised (double then what I was expecting). At no point during my appointment was it ever told to me for any reason why it might be more then what I expected it to. I was running late to get my kids, I didn't say anything and left. I thought I would give it another try, as mentioned I did like the hairdresser. So I brought my 2 kids (aged 8 and 11) for a simple trim. Nothing fancy. I had price shopped online looking at a few different places around town and the pricing advertised for a kids cut was $20 for a new hairdresser and $40 for the hairdresser I previously used. It was only $10 more then the other salons in town - so I went ahead and booked the appointment. My 8 year old's hair is still very much child-like and already short. My 11 year old's hair is long and thick, but again, it was only a trim. At no point during their appointment did anyone come to me and say that they would be charged as a women's cut. Nothing was mentioned to me at all. When it came time to check out, they changed the price, now $40 for my 8 year old and $60 for my 11 year old. When I asked why the pricing is different from what was advertised on the website, the response was very quick (probably used all the time) and she said "the website also states that the price is subject to change". Never have I been to any place of business where all of a sudden the prices can change on a whim without consulting the client PRIOR to having the service done. I find this highly unfair and very sneaky. So if you do decide to go to this place of business - watch what they charge you as they charge way above any prices advertised, and unless asked they will not say anything about it either. I will not be going back and will be updating all the people I told about this business as well. **Update, the owner did call me and apologize. She said that they will review the way they communicate the prices with customers. She offered free haircuts for my kids. I appreciated the way she reached out and hopefully they figure out a better way to handle their communication prior to the services being completed.

I had my first ever Curly Cut with Jessica and am very happy with the whole experience. The online booking platform is seamless - I was originally booked in... read more November but had to reschedule due to a death in the family and it was so easy to manage my appointment. The salon is lovely, has easy access from the highway, and everyone was warm and inviting. Jessica was amazing. She asked great questions, explained the whole process as we went and took the time to educate me on how I could get the most out of my curls. She’s so easy going and made the small talk fun - I really appreciated her efforts, and I’m very happy with the results of my cut! Thank you!

This is a great shop ! All of the hairdressers are very skilled , friendly, and anxious to be sure you are pleased with the end results. I highly... read more recommend Chez Soi 1912. Jan E.

It was my first time here and it was a very great experience. Not only was my hair appointment pleasant, but I felt educated about my hair type after my... read more visit with Joslyn. I would definitely recommend her. You are in good hands 🙂 I will be returning to Chez Soi 1912 again!

I am so fortunate to have found Zianne - she is the best hairdresser! Also a lovely person. The salon is well stocked with excellent product.

First time I’ve ever left a hair appointment where my curls weren’t frizzy, and I didn’t have to wash my hair the minute I got home to restyle it and... read more see what it looked like. Jocelyn was very nice, and had lots of helpful tidbits for styling my curls and avoiding frizz. I learned new tricks that I will be applying to my daily routine. The atmosphere was great, and the staff were very busy and made it look effortless. Thank you !

First time using someone different in about 20 years. Let’s start by saying that the Chez Soi’s environment is simple, relaxing, and enjoyable. Josyln Carson greeted me by name, took... read more the time to understand what I was looking for and was meticulous. I never had someone paid that much attention to my hair to ensure the results were perfect. She finished by offering a guaranteed to her work - this was a first for me too. Highly recommend her.

Emily was very nice and did a wonderful job.

Great atmosphere and super pleased with my curly hair cut!! Stylist: Joselyn

Emily gave me my first ever curly cut today, and I love it! It was so refreshing to have a stylist who truly understands curly hair! No need to wash... read more and dry my hair at home to see if I like the cut or not! Great environment and atmosphere. Thanks Emily and team! I will definately be back!

Always a great experience!! Jessica is such a pleasant person and so professional! All the staff are friendly and welcoming!

Chez Soi is amazing! Ziane is so sweet and listens to what I want and does it perfectly~ She also taught me how to take care of my curly hair,... read more which was super helpful! I've had my hair colored twice, and both times were flawless~ I'll definitely continue going to her for all my hair needs~

This is my absolute favourite salon ever. I’m always so happy to see my stylist Jessica and she always manages to make me feel like we’re best friends. I am... read more always so pleased with my hair afterward and end up loving my hair even more. Thank you Chez Soi!!

Chez Soi is the only place I would go to for cut and colour from now on. My hair is naturally really curly and they teach you how to care... read more for and fall in love with your natural curls. Joselyn is so cheerful and educational, I really enjoy having her as my stylist. I look forward to my "hair spa" experience every visit. The whole salon is very clean and everyone works there as a team and family. Ziane the owner has mentored a very wonderful team and created a culture that you just won't find anywhere else!

Friendly staff and best hair cut I've ever had!! I love the suggestions she gives for my hair color too.

Emily was fantastic with dealing with my massive head of curly hair for a deva cut. She was really great about teaching me the techniques for styling that she was... read more doing, so I feel confident in being able to style my hair beautifully at home to! Highly recommend seeing her if you have curly hair and you want it to have beautiful shape and texture.

Booked in for a haircut and conditioner treatment. This was my first visit and I had a lovely time. Excellent service and great cut. I will be back. Thank you.

I HAD THE PLEASURE OF RECEIVING A CURLY CUT & COLOR BY THE MOST BEAUTIFUL ZIANE AND IT WAS ABSOLUTELY PHENOMENAL. ZIANE TOOK HER TIME TO EXPLAIN VARIOUS CURLY TECHNIQUES... read more TO ME AND WAS SO KIND. YOU CAN TELL SHE REALLY CARES ABOUT HER CLIENTS AND GOES ABOVE & BEYOND TO CREATE SUCH A LOVELY & WELCOMING ATMOSPHERE. SHE LISTENED TO WHAT I WANTED AND GAVE ME EXACTLY THAT BUT BETTER. THE WHOLE STAFF WAS AMAZING AS WELL, INCLUDING EMILY & JOCELYN WHO I HAD THE PLEASURE OF MEETING AS WELL. I WILL DEFINITELY BE RETURNING HERE AGAIN!